Workflow Deployment

Kofax TotalAgility® Software Platform

Streamline Customer Interactions, Increase Customer Satisfaction

Kofax TotalAgility® brings together information collection, business process management (BPM), dynamic case management (DCM), team collaboration, mobility, and analytics into one powerful automated workflow solution. Not only does this save your business the expense of creating and maintaining separate systems, TotalAgility offers first-of-its-kind linkage between organizational systems of record and the real-time customer engagement systems that create the records. All of this translates it to real-time reporting that streamlines the human decision-making process in order to increase customer satisfaction. With it, a business can automatically know what needs to be done to immediately accommodate the unique needs of every customer.   TotalAgility® offers a seamless cloud-based infrastructure designed specifically for Windows Azure and Microsoft SQL Azure, and it is fully compatible with ERP and ECM systems.

Key Kofax TotalAgility®  Features

  • Ready to use in just 20 minutes
  • Integrates into any ERP
  • Deploy on-premises or in the cloud
  • Integrates with any backend systems
  • Send/receive faxes via email, printer, or on-screen
  • BI and analytics dashboard

Key Kofax TotalAgility®  Benefits

  • Reduce operating costs
  • Increase responsiveness to customers
  • Eliminates time-wasting manual processes
  • Make informed, effective decisions more quickly
  • Essential for paperless business
  • Save money on fax and phone rates

Gain Competitive Advantage

Increase the efficiency of information-heavy business process with multi-channel information capture, process management, case management, collaboration, mobility, and analytics – all in one centralized platform.

Low Startup Costs

No initial investment for this cloud-ready solution, providing you with immediate return on investment.

Universal Integration

TotalAgility® integrates with any system of record without the need to change your documents or existing software, creating a vital link between your customers with the existing systems you already have in place.

Mobile Collaboration

Reduces the cost of information-intensive business process and supercharges team collaboration by making all info capture, interactions, and HTML 5 interfaces available on any mobile device.

Responsive Customer Experience

Engage your customers more effectively by maximizing your organization’s self-service models.

Cost-Saving Bundling

TotalAgility® combines several software solution in one, extremely easy to use platform that brings substantial cost savings for your organization.